At Top 10 Morocco tours, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information.
This Privacy Policy and Terms of Service document outlines our practices regarding data collection, usage, and your rights as a customer. By using our website and services, you agree to the terms outlined below.
Your privacy is important to us. This section explains how we collect, use, and protect your personal information.
1. Information We Collect:
Personal details (e.g., name, email, phone number) provided during booking or inquiries.
Payment information for processing transactions (note: we do not store credit card details).
Travel preferences and special requirements to tailor your experience.
Website usage data, such as IP addresses and cookies, to improve our services.
2. How We Use Your Information:
To process bookings and provide the services you request.
To communicate with you about your trip, including updates and confirmations.
To personalize your experience and offer relevant travel recommendations.
To improve our website, services, and customer support.
To comply with legal obligations and protect against fraudulent activities.
3. Data Protection:
We implement industry-standard security measures to safeguard your information. Your data is stored securely and accessed only by authorized personnel.
4. Sharing Your Information:
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners (e.g., hotels, tour guides) to fulfill your booking. We may also disclose information if required by law.
5. Your Rights:
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at top10moroccotours@gmail.com.
By using our website and services, you agree to the following terms and conditions:
1. Website Use:
Our website is for personal, non-commercial use only.
You agree not to misuse the site, including unauthorized access or data scraping.
All content on the website (e.g., text, images, logos) is protected by copyright and may not be used without permission.
2. Bookings and Payments:
All bookings are subject to availability.
Full payment or a deposit may be required to confirm your reservation.
Prices are subject to change without notice, but confirmed bookings will be honored at the agreed rate.
3. Cancellation and Refund Policy:
Cancellations must be made in writing and are subject to the following terms:
Cancellations made 30 days before departure: Full refund.
Cancellations made 15 days before departure: 50% refund.
Cancellations made less than 5 days before departure: No refund.
Refunds may take up to 15 business days to process.
In case of unforeseen circumstances (e.g., natural disasters), we will work with you to reschedule or provide a credit for future use.
4. Liability:
We are not liable for any loss, injury, or damage arising from your participation in our tours, except in cases of gross negligence.
Travel insurance is highly recommended to cover unforeseen events.
5. Changes to Terms:
We reserve the right to update these terms at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
If you have any questions about our Privacy Policy, Terms of Service, or how we handle your data, please contact us at:
Email: top10moroccotours@gmail.com
Phone: +212 652 179 033
Address: Rissani – Morocco: 52450 ( hay Moulay ahmed eddahbi Nr 13 Rue 37)
Thank you for trusting Top 10 Morocco Tours. We are committed to providing you with exceptional service while ensuring your privacy and peace of mind.